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2020 Events Programme

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  • Proudly African. Authentically you - repositioning the iconic Johannesburg Pride brand under a new banner, ‘The Pride of Africa’.

    Monday12:00 - 13:0006 Apr 2020
    Destination Theatre

    To commemorate its 30th edition in 2019, Johannesburg Pride partnered with design consultancy Joe Public Shift to redefine the brand’s visual identity, acknowle...

    • Language: English

  • How to earn brand loyalty from the LGBTQ+ME traveller

    Monday13:30 - 14:3006 Apr 2020
    Destination Theatre

    LGBT travellers are visiting more destinations, experiencing more of the world—and the world is accommodating that. There is still a long way to go in some plac...

    • Language: English

  • Challenges of LGBTQ+ Africa travel and how to overcome them

    Monday14:30 - 15:3006 Apr 2020
    Destination Theatre

    Africa is poised to become a significant contributor of tourist numbers both throughout the continent and globally. As business and leisure travellers seek new ...

    • Language: English

  • What’s next for LGBTQ+ME travel in 2020 and beyond

    Monday15:30 - 16:3006 Apr 2020
    Destination Theatre

    This panel discussion uncovers key trends that will define the landscape for travel businesses seeking to become part of the travel plans of LGBTQ travellers in...

    • Language: English

  • A Fresh Look At the 21st Century Travel Agent

    Wednesday10:30 - 11:1508 Apr 2020
    Destination Theatre

    How does the travel consultant of the future fulfil the needs of their future customers? ASATA answers this in its 21st Century Travel Agent follow-up study. Ot...

    • Language: English

  • Marketing minimalism – Taking marketing back to the basics

    Wednesday11:30 - 12:1508 Apr 2020
    Destination Theatre

    Do less – but do it better. If you’re stuck in the vicious cycle of task-driven travel marketing and can’t seem to figure out ‘why’ you’re doing things, it pays...

    • Language: English

  • Managing complaints: Know your customer’s rights

    Wednesday12:30 - 13:1508 Apr 2020
    Destination Theatre

    In this presentation you will learn how to prevent and manage complaints. The focus will be on simple strategies which individual working within the Travel Indu...

    • Language: English

  • A Fresh Look At the 21st Century Travel Agent

    Wednesday13:30 - 14:1508 Apr 2020
    Destination Theatre

    How does the travel consultant of the future fulfil the needs of their future customers? ASATA answers this in its 21st Century Travel Agent follow-up study. Ot...

    • Language: English

  • Marketing minimalism – Taking marketing back to the basics

    Wednesday14:30 - 15:1508 Apr 2020
    Destination Theatre

    Do less – but do it better. If you’re stuck in the vicious cycle of task-driven travel marketing and can’t seem to figure out ‘why’ you’re doing things, it pays...

    • Language: English

  • Managing complaints: Know your customer’s rights

    Wednesday15:30 - 16:1508 Apr 2020
    Destination Theatre

    In this presentation you will learn how to prevent and manage complaints. The focus will be on simple strategies which individual working within the Travel Indu...

    • Language: English

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